"Gary,
Just wanted to take a minute and say THANK YOU. It is a pleasure to work with you and your crew. Thank you for taking the time I needed to decide on your system. I was never pressured and you were there when I was ready to "go for it".
THANK YOU AGAIN!!!!"
BZ
AUSTIN, TX
" Dear Gary:
Just a short note to say ' thank-you ' for working so well with me during my last visit.
I have always read the guarantee that you have stated, but never really thought too much about it. I have never had to because your service is always outstanding...and it continues to be so. I was not completely comfortable with the grey color percentage during my last visit...and you immediately came to my rescue and made me feel
very comfortable...you GUARANTEED your product and service and fixed the problem.
I have thought about what to say to convey my thanks..and the best words are THANK-YOU!
I will be happy to recommend your service to anyone. "
Best Regards,
Steve S.,CenTx Business Executive
"Gary:
Having been a member of "DHC" for many years, I want to thank-you for the great service and products you have provided.
The most recent "NSI" Technology is absolutely fantastic. The fit,
feel, color, and styling is as close to my own natural hair as can be.
I highly recommend this Technology. It is by far the best product to-date! Thanks again for treating me as a valued customer over the years. I look forward to many more! "
UJ, B., Austin, Texas
Technician
"To Gary
Aquino:
I am very pleased with your commitment to
design one of the finest hair systems I have ever had. This is
what I expected from " Hair Club For Men " (HCM), but got
nothing more than false hopes, broken dreams and promises to have
the look and feel of real hair. Your hair system feels as good
as it looks, especially the front hairline which had always been a
major problem for me when dealing with (HCM) design.
You assured me that your staff has had
training and many years of service with your company. That
really meant a lot to me because of my past experience at "
Hair Club For Men ". They had a high turnover in
employees...if you are serviced by new staff over and over it can
truly become the biggest disaster for someone using a hair system
who sits down in a chair with someone who does Not have an eye for
crafted detail or the Passion in their work...as to what I felt from
you and your staff. I sleep very easy now knowing I no longer
have to be ashamed of my hair system thanks to you. I wake up
renewed each and every day to see my customers and employees.
I look forward to a long relationship with Gary Aquino's Designer
Hair Club."
Ed M., Austin, Texas
Landscape Designer
"Dear
Gary:
I want to thank you for your Excellent
service and attention to detail. Since joining your group, I
have been extremely pleased both with the Excellent product as well
as your great people!
Everyone is very friendly and do a great
job. It has been a welcomed experience from my previous
experience with " the Hair-Club " which was my first
experience. They had left me very discouraged but luckily I
found your group. Keep up the great work."
Rick B.,
Austin, Texas
Certified Public Accountant
"I have
been wearing hairpieces for 25 years..tried them all. The real
problem with hairpieces is the front hairline; no way to achieve the
Natural-look if you wanted to comb your hair straight back..... No
way until I tried Gary's unique hair system. Even upon close
inspection, the hair along the front hairline appears to be growing
out of the scalp. This remarkable process enables me to
sleep... shower ... exercise... swim... without fear it will come
off! Let Gary Aquino show you a hair system that is both
natural and rugged. Take it from someone who has 'been there
and done that'. Gary has the Best Natural Hair System
going!"
Al R., Austin, Texas
Engineer / Executive
"Gary's
attitude is the same sense of professionalism as a fine
tailor. Unlike the attitude in many Hair Replacement
establishments, there is no pressure on the customer. I feel
like I have my real hair back! Gary's Hair Stylists are first
class and always in touch with the latest industry
developments."
Pete S., Austin, Texas
Attorney
"I sincerely would like to take this opportunity to commend and thank-you, and your staff for the quality of services, professionalism, and caring spirit demonstrated to me over the past years. When I was embarking on finding a new hair-replacement company, I mapped out a list of three places to visit. I wanted to evaluate three establishments
before making a decision and commitment. This was a very important matter to me, of
both aesthetic and financial proportions. However, it became evident in my initial consultation with
you, that you and DHC were not only an excellent establishment, but an "exceptional " one. It wasn't difficult to assess, especially after years of purchasing goods and services. An exceptional business stands right out
both on it's own merits and by comparison. You had a wonderful personality, while maintaining a high standard of professionalism. You took time with me, which did
not include any pressure of any kind. You treated me with respect, and yet, provided me with all the information that a person would need to make an intelligent decision in this field. In fact, you demonstrated the kind of quality that I still believed in and which was lacking in today's world. I have been a Member for a number of years, have worked with
you and your staff, and noticed that all consistently put forth extra effort, are excellent
communicators, have friendly personalities, and have demonstrated an interest in me, my concerns and feelings on various matters. I can
not fully express to you how much I appreciate the way you and your staff have taken care of me. By the way, I
never made it to the second or third establishments, since I realized then, and that which has been
confirmed now, YOU ARE THE BEST . "
Phil P., Austin, TX
Therapist
"Dear Mr. Aquino:
Upon my fourth year as a DHC member, I wanted to take the time to thank-you personally for the continued professional service I receive from both you and your staff. I continue to be impressed by not only the quality of your product and service, but also from the wonderful customer service I have received throughout the years.
Your commitment to addressing any and all of my concerns is what has made my membership such a pleasant experience. I can not possibly express the total enjoyment and change of how your hair-systems have impacted my everyday life and outlook. My years of dreading simple trips to the local barber shop for a
trim...to the daily chore of covering up my bald spots have been replaced with the confidence, youthful appearance, and continued compliments which I receive from
family, co-workers and even strangers.
Although, I thank-you personally for the wonderful service I have received these past few years, I know that I must also thank your
knowledgeable, professional, and courteous staff whom have made this professional experience complete. I LQQK forward to countless more years as a member of DHC, and as one of its most satisfied members."
Julian B., Austin, Texas
Management/Executive
* Letters on
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